Consultations with your doctor are by appointment and can be made in a number of ways.
If you require a same day appointment, you should complete an online consultation by clicking the green box "Get Started" above.
You can also register with the Practice for Patient Services to book future appointments up to 10 weeks in advance and also order your repeat prescriptions.
We have early and late appointments which can be pre-booked at any time especially for patients who are working or need to plan ahead and can wait to see the doctor of their choice. These appointments can be booked up to 10 weeks in advance.
Every day some appointments are reserved for emergencies. Requests from patients who need to be seen urgently are assessed by a duty doctor. Please telephone the surgery before 10:00 if possible if you need to be seen the same day.
There are evening surgeries once a week rotating between a Monday and a Wednesday. These surgeries are provided in an effort to improve our service to the working/commuting section of the population of Stonehaven. If you are in this category and require an evening appointment please contact reception or telephone 0345 337 1160 and select option 2. These appointments can be booked in advance.
Please note that if you arrive more than 10 minutes late for an appointment, you might be asked to rebook it for another time.
Telephone Consultations and Advice
If you need to consult a doctor and feel that it can be dealt with over the telephone please ask for a telephone consultation. These consultations can be pre-booked and you will be given a specific time when the GP will telephone you. (You will be asked for a contact number).
The Duty Doctor triages telephone calls for patients requiring urgent medical advice. Non-urgent requests for advice are passed to the appropriate GP, who will return your telephone call when available.
Nurses are on duty each weekday until 17:00 and patients are seen by appointment. They will be able to help you with immunisations, dressings, removal of stitches, minor injuries, ECGs and blood tests etc. Our practice nurses can also be contacted by telephoning the surgery on 0345 337 1160 and leaving a message with the receptionist. A nurse will return your call when available.
Language Difficulties and Chaperones
We do have access to an interpretation service from Grampian Health Board for patients who have difficulty communicating in English. Patients are also welcome to bring a chaperone with them for any intimate examination.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
In November 2018, 319 people failed to turn up for their appointments -
This amounts to 58.25 hours of lost GP and nurse time that month