Book an Appointment

• An appointment where both the doctor and nurse see you together
• Useful for intimate examinations which need a chaperone, or where 2 pairs of hands are needed eg coil insertion, minor surgery.

Every day some appointments are reserved for emergencies.  Requests from patients who need to be seen urgently are assessed by a duty doctor. Please telephone the surgery before 10:00am if possible if you need to be seen the same day.

There are evening surgeries once a week rotating between a Monday and a Wednesday. These surgeries are provided in an effort to improve our service to the working/commuting section of the population of Stonehaven. If you are in this category and require an evening appointment please contact reception or telephone 0345 337 1160 and select option 2. These appointments can be booked in advance.

Please note chaperones for intimate examinations are usually not available in the evenings so if you require an intimate examination, an appointment during the day may be more appropriate.

Nurses are on duty each weekday until 17:00 and patients are seen by appointment. They will be able to help you with immunisations, dressings, removal of stitches, minor injuries, ECGs and blood tests etc. Our practice nurses can also be contacted by telephoning the surgery on 0345 337 1160 and leaving a message with the receptionist. A nurse will return your call when available.

• All available to book 10 weeks in advance
• Phlebotomy (blood taking)
• General Nurse Appointment
  • eg for swabs, dressings, stitch removal
• Chronic Disease
  • eg Asthma, Heart Disease, Hypertension
  • We will invite you to any appointments appropriate to you – if you think you should be being seen and aren’t – please contact the surgery
• Childhood immunisation
• Travel Clinic
  • Please contact the surgery for advice on travel AT LEAST 8 weeks in advance of you travel date

• If you require a same day appointment, you should complete an online consultation via eConsult.
• Our clinical team will triage these requests and you will receive a prompt response from the surgery 
• Useful for short notice illnesses like infections, or illnesses that it wouldn’t be appropriate to wait for a couple of a weeks to get seen eg severe pain, new onset shortness of breath.

• eg Diabetic
• We will contact you to organise, or if you have received a letter asking you to book eg a diabetic appointment, please speak to reception.  These appointments are usually bookable 10 weeks ahead of time

If you need to consult a doctor and feel that it can be dealt with over the telephone please ask for a telephone consultation. These consultations can be pre-booked and you will be given a specific time when the GP will telephone you. (You will be asked for a contact number).

The Duty Doctor triages telephone calls for patients requiring urgent medical advice. Non-urgent requests for advice are passed to the appropriate GP, who will return your telephone call when available.

Please note

• If there are no appointments and you feel it urgently needs dealt with today, or you require a home visit, it will be passed to our duty doctor
• If you think you might require a home visit – please try and phone by 10:00am so that we can allocate a doctor to see you, usually over lunchtime
• Only available on the day
• Useful for urgent problems eg severe pain, shortness of breath when no appointments are left, or home visits.

• Can be booked up to 12 weeks in advance
• Suitable for patients who have difficulty in attending the surgery
• Suitable for issues which do NOT require a physical examination from the GP
• Please ask receptionists if you think this type of appointment would suit you best.

If a patient aged between 16 and 75 years has not had a practice consultation within a period of three years, we are happy, on request, to provide a consultation.

You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.

Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.

It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.

Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff. 

We do have access to an interpretation service from Grampian Health Board for patients who have difficulty communicating in English. Patients are also welcome to bring a chaperone with them for any intimate examination.