Stonehaven Medical Group

NHS Scotland

Fill out a simple online form to get advice and treatment by the end of the next working day.

Online Services

Please note at present you can only book routine appointments through the website. Emergency and nursing appointments will still require you to phone us!

Online services offered

  • Booking and cancelling appointments
  • Ordering repeat prescription

When booking, confirmation of the appointment will be sent to the registered email address- please bear this in mind if anyone other than the patient involved has access to that email – they may also see this confirmation email for your appointment.

Our online services are quick, easy and convenient to use from a smartphone, tablet or computer.

They will save you time and help you take more control of your health, particularly if you have any long-term medical conditions which require regular monitoring and prescriptions.

  • Please note we look closely at all applications for access to make sure they are genuine.
  • Access can also be withdrawn at any time if there are concerns about patient confidentiality.

How to register

You can submit an online consultation using our eConsult platform – no registration is required for this.

You can also book an appointment in advance using our Patient Online Services this does require you to complete a registration process with the practice.

Download the Registration form to access the Repeat Prescribing services using Patient Services. Once registered you will be given information that will enable you to create your username and password. This will be on an individual basis and a form will be required for each family member. Any person over the age of 13 will require their own email address for patient confidentiality.

Please complete the online form below and you will receive an email with a registration token.

Tools and apps

List of self-management tools and apps that have been developed or approved by NHS Scotland.

Abuse of the Online System

Abuse of the system includes, but is not exclusive to the following:

  • Sending needless or abusive messages to the Practice
  • Repeatedly booking and cancelling appointments 
  • Repeatedly booking appointments over a short period of time
  • Booking appointments and not attending them 
  • Any offensive or abusive messages through the service 
  • Requesting prescriptions that you do not need.

Proxy access

If you are the parent of any children under the age of 12 you will need to fill in a ‘proxy’ access form to view their details. You can also grant access to a carer if you wish.


We take the security of your information very seriously. Our clinical systems provider ensures that the information you provide when using the online services portal is protected. All communications with the web site are encrypted, using the same high security that major banks use for their internet transactions (128 bit SSL). Only you can see the personal information you enter.

Using the most up-to-date version of your web browser also improves security of information. Remember to close the browser after use, especially if someone else could access your computer.